Our Guarantee

We are dedicated to providing high-quality products and ensuring your satisfaction with every purchase. Our comprehensive guarantee is designed to give you confidence in our products.

90-Day Limited Warranty

The Muno Cloud is warranted to be free from manufacturing defects for 90 days from the date of purchase. This warranty applies under reasonable and non-commercial use, in compliance with the operating instructions. The warranty only extends to the original purchaser and is valid with proof of purchase. Muno will replace or repair any parts necessary to correct defects in material or workmanship during the warranty period. This warranty is complete and exclusive, expressly not covering incidental damages.

How to Make a Warranty Claim

If you encounter any issues with your MunoCloud Bedguard during the warranty period, please follow these steps to ensure a smooth resolution:

  1. Contact Us: Reach out to MunoKid, LLC at 239-494-5701 for a return authorization.
  2. Prepare Your Product: Ensure the bedguard is ready for return, including all parts and proof of purchase.
  3. Ship Your Product: Return the railing to:
    • MUNOKID
    • P.O. BOX 866
    • BOYNE CITY, MI 49712-9815

We will evaluate your claim and either repair or replace the necessary parts to correct any defects.

Commitment to Quality and Customer Satisfaction

We place great emphasis on ensuring a positive experience with our products and services:

  • Quality Assurance: Each MunoCloud Bedguard undergoes rigorous quality control checks before shipping to ensure it meets our high standards.
  • Customer Support: Our dedicated customer support team is here to assist you with any questions or concerns, ensuring a smooth and satisfying experience.
  • Easy Returns: If for any reason you are not satisfied with your purchase, our hassle-free return policy ensures you can return the product with ease.
  • Secure Shopping: Our website uses advanced security measures to protect your personal information and ensure a safe shopping experience.
  • Commitment to Excellence: We continuously strive to improve our products and services based on customer feedback and industry standards.

Your satisfaction is important to us, and we are committed to delivering products that meet your expectations. With MunoKid, LLC, you can rest assured knowing your child's safety and comfort are our top priorities.